Citizens Advice East Devon is an independent local charity providing free, independent and conﬁdential advice across East Devon. Before the pandemic we provided face-to-face sessions for members of the public to talk through their problems with trained advisers, most of whom are volunteers from the local community. During the pandemic we have fully embraced working from home and continue to help our local community via telephone, email or webchat.
We are also part of Adviceline Devon, a county-wide telephone advice service.
Last year we helped over 5,000 local people to access the help they needed from helping to freeze debts to increasing incomes.
As well as dealing with queries for individuals, we also campaign for changes in law and policy where we can see a need evidenced through our work with clients. In this we support work by Citizens Advice nationally and by other voluntary organisations. Where we can, we try to partner with other organisations to achieve the best service for people in East Devon.
We are regulated by Citizens Advice nationally, which ensures the quality of advice and the service we provide to the East Devon community.
Advice line: 03444 111 444