The coronavirus (COVID-19) outbreak means that for the time being, life has changed dramatically. We’ll all be experiencing highs and lows and it’s perfectly normal to miss loved ones, get frustrated, feel anxious or stressed.


How can we help you?

We can formulate a bespoke Family Support Plan and help you tackle one issue at a time when you feel overwhelmed, whilst putting you in touch with serVvices that can support you too.  We will support you on your journey and we can provide ‘listening’ calls whilst we are unable to meet at the Support Hub.

How to contact us?

Please email if you would like support or you have any questions regarding the individual that you are caring for.  We can either reply via email with a Family Support Plan for you or we can arrange a 15-20 minute 'listening' call, at a convenient time to you.  We have a number of volunteers ready to call people who need supporting or who have any questions.
We also have an Additional Needs Ambassador who can call you, along with many other parents/carers that have experience of supporting individuals with poor mental health.
If any questions arise during the 'listening' calls, they will be fed back to Head Office and a Family Support Plan will be put together for you.

CAMHS - Devon

Mental Health and wellbeing support for children and young people during coronavirus CAMHS are offering additional crisis support during coronavirus.

If a child or young person (under 18) is experiencing a mental health crisis, you can now access Child and Adolescent Mental Health Services (CAMHS) 24/7.

03300 245 321 8am-5pm, Mon to Fri

0300 555 5000 outside these hours.

Callers will speak to a call handler, their call will be forwarded to a voicemail service and their message will be returned within one hour

In the event of an emergency please call 999.


Home-Startare also offering phone support for parents who have young children who just want to talk to someone or offer advice - telephone 01392 826299


The NHS Every Mind Matters website has lots of advice to help you take care of your mental health and wellbeing right now, including tips to help if you're worried about coronavirus (COVID-19); if you’re looking after children and young people and if you're working from home, as well as general ways to help cope during the lockdown.


Dentists have now received instructions from the NHS England Southwest Area Team as to what care we can provide for our patients. We have been told we can no longer see patients face-to-face, either for routine care or for urgent treatment, until advised otherwise. We are now only able to provide telephone advice on how best to manage a dental issue, and prescribe antibiotics when necessary.

NHS England are in the process of setting up Urgent Dental Care Hubs around the County where patients can receive urgent dental treatment but as yet we do not know where these Hubs will be located or how we may be involved in manning them.

New Street Dental Practice currently have team members answering the telephone, and a dentist available to give advice, during normal working hours (Monday to Friday 9.00am to 5.00pm) but have been told we may be asked to work in local hospitals to help with the current situation. If that happens and all members of our team are redeployed within other areas of the NHS then we will leave instructions on our answer phone as to how urgent dental advice and care is to be provided.